Company Culture/Values Stories No. 1 2020

In the RICH PLUS Cooperative Plant, the 1 million-meter ultra-large polyurethane sandwich panel cargo yard carries dozens of engineering metal sandwich panels. Under the guarantee of strong polyurethane energy-saving board productivity and the throughput of the large cargo yard, it can effectively ensure the customer's project delivery.

Behind the huge shipments are the selfless contributions of RICH PLUS people. They are obscure but have created a great miracle.

*****************story***************

Lisa Zhang,

Join Fuya in 2018,

Then set up elite customer service department

As a member of an elite customer service team,

She decisively chose this extremely challenging team.

Compared with the ordinary customer service team, here is more challenging,

The workload is larger, the docking production and customer problem handling requirements are more elaborate.

As a mother of 2 children,

She can work up to 15 hours a day,

Every day, I leave early and return late, wearing stars and wearing moons,

The children were asleep when they came home at night,

Get up in the morning,

8-year-old brother can already take care of 3-year-old brother

The 2 children were quietly waiting for grandma to make breakfast at home.

And the eldest son's online class almost didn't bother her.

Fortunately, the hard-working children of Mom and Dad saw in their eyes,

I have also consciously developed the good quality of taking initiative,

Online courses are self-study but homework has never fallen.

It is in this working state,

Lisa's work "0" mistakes after the year,

It is an absolutely meticulous and stress-resistant female warrior.

When asked why it is so "fighting",

Lisa said with a smile:

"The family's two sons (in China, one son need buy one house ) need to work hard!"

In fact, colleagues who know her well know,

She has always been a person responsible for the work and her.

Not only her, but all colleagues of other elite customer service departments worked together, worked overtime overnight, and became a veteran of customer service, Lily Wei within 2 months;

Sally Zhou, who still insists on work after pregnancy, requests leave for maternity inspection by the hour;

As long as the department employees work overtime, they must accompany Yang Wei, the director of the Operation Support Department;

There is also a loading team led by Gao Zhang, the "counter driver" of the steel production center,

Up to 100 vehicles can be loaded every day...